Terms of Service
Effective Date: [January 1, 2026]
1. Overview
These Terms of Service (“Terms”) govern your use of the services, programs, and digital products offered by Nashay & Co. (“we,” “us,” “our”) and your use of our website and related platforms (collectively, the “Services”).
By booking a session, purchasing a digital product, or otherwise engaging with Nashay & Co., you agree to these Terms. If you do not agree, please do not use our Services.
We are based in Albany, NY, USA and serve clients primarily in the Capital District (virtually and in-person) and throughout the United States (primarily virtually).
2. Our Services
We provide, among other things: Strategic insight and tailored strategies for entrepreneurs and leaders; Strategic sessions (one-time or series); Ongoing advisory engagements and oversight; Digital products and resources related to strategy, operations, and growth.
Details of each offer (scope, format, pricing) are described on our website, booking pages, or proposal documents.
We reserve the right to update or discontinue offerings at any time.
3. Eligibility
To use our Services, you must be at least 21 years old, have the legal authority to enter into these Terms, and provide accurate, complete, and current information when requested.
We reserve the right to decline or end a client relationship if we determine that the engagement is not a good fit or is inconsistent with our values, capacity, or expertise.
4. Booking, Payments & Billing
a. Booking
- Sessions and advisory engagements are typically scheduled through our online booking system or by direct communication.
- Your booking is not considered confirmed until you have received a confirmation message (email or on-screen) and, where applicable, payment or deposit has been received.
b. Payment
- Prices are listed in U.S. dollars (USD) unless noted otherwise. Prices are provided during the booking or proposal process and may vary; the current price shown at checkout, on an invoice, or in a written proposal will control.
- Payment is generally required at the time of booking or according to the payment terms outlined in your proposal or invoice.
- We may offer payment plans for certain services, which will be outlined separately.
c. Late or failed payments
- If a payment is late, we may pause or withhold Services until your account is in good standing.
- If payments remain unpaid after reasonable attempts to contact you, we may refer the matter to collections or take other action as permitted by law.
5. Cancellations, Rescheduling & Refunds
a. Strategy sessions and calls
- You may cancel or reschedule a session according to the policy stated on our booking page or in your confirmation email.
- We typically require a minimum notice period of 24 hours for canceling or rescheduling.
- Cancellations with insufficient notice may be charged in full or result in forfeited fees, as described in your specific offer.
b. Ongoing engagements
- For longer-term or retainer-style engagements, the cancellation and termination details will be set out in your individual agreement or proposal.
- You are responsible for any outstanding fees up to the effective date of termination.
c. Digital products
- Because digital products are delivered electronically and accessible immediately, all sales of digital products are generally final and non-refundable, unless otherwise stated on the product page or required by law.
We reserve the right to cancel or reschedule Services due to illness, emergencies, or other circumstances. In those cases, we will make reasonable efforts to provide alternative dates or appropriate solutions.
6. No Guarantees & Client Responsibility
Our Services are designed to provide strategic insight, guidance, and recommendations. However, we do not guarantee specific outcomes, revenue levels, or business results. You remain solely responsible for decisions you make and actions you take in your business. Implementation of strategies and recommendations is your responsibility unless otherwise specified in a written agreement.
You agree that Nashay & Co. will not be held liable for outcomes or results stemming from your use (or non‑use) of the information, strategies, or recommendations provided.
7. Intellectual Property
Unless otherwise clearly stated, all content we create or provide (including frameworks, session materials, workbooks, templates, plans, and digital products) is owned by Nashay & Co. and/or our licensors. When you purchase a service or digital product, you receive a personal, non‑exclusive, non‑transferable license to use the materials for your own business or personal use.
You may not share, sell, distribute, or sublicense our materials to others; represent our materials as your own original work; or use our content in a way that competes with Nashay & Co. or violates applicable law.
If you wish to feature or reference our content more broadly (e.g., in your own programs), please contact us for written permission.
8. Confidentiality
In the course of our work together, you may share sensitive or proprietary information about your business. We will treat your information as confidential and not disclose your confidential information to third parties except as needed to deliver Services (e.g., internal team or contractors under confidentiality obligations) or when required by law.
You agree to also respect our confidential information, including proprietary frameworks, processes, and any non‑public aspects of how we deliver our Services.
9. Acceptable Use
You agree not to use our website, platforms, or Services to engage in unlawful, fraudulent, or abusive behavior; harass, threaten, or harm others; upload or transmit malware, spam, or harmful code; or interfere with or disrupt our systems or other users’ experience.
We may suspend or terminate access to our Services if we believe you are violating these Terms or applicable law.
10. Disclaimer; Limitation of Liability
a. Disclaimer
Our Services and content are provided for educational and informational purposes and for professional advisory support. We do not provide legal, tax, financial, mental health, or medical advice. You should consult qualified professionals for those areas. Services are provided “as is” and “as available” without warranties of any kind.
b. Limitation of liability
To the fullest extent permitted by law: Nashay & Co. will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising out of your use of our Services. Our total liability for any claim related to the Services will not exceed the total amount you have paid to us for the specific Service giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Nashay & Co., its owners, team members, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another person or entity.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of laws principles. In the event of a dispute, we encourage you to contact us first to seek an informal resolution. If a resolution cannot be reached, disputes will be handled in accordance with applicable laws and may be brought in the state or federal courts located in or serving Albany, New York, unless otherwise required by law.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we will change the “Effective Date” at the top. Continued use of our Services after changes are posted means you accept the revised Terms.
14. Contact Us
If you have questions about these Terms or our Services, contact us at: Nashay & Co., Albany, NY, USA, contact@nashayandco.com, +1 (518) 797-1826.